Our list of Frequently Asked Questions (FAQ's) are designed to help you navigate the world of online sports betting with Betway. If you have a query that isn't answered by the below FAQ's then please Contact Us.

  • Tap or click Sign Up on your mobile or PC
  • Fill out the form with your details. In the mobile number field, enter the number linked to your mobile money wallet

Betway currently supports the following deposit methods:

Airtel USSD

  • Dial *778# from an Airtel phone
  • Choose option: Make payment
  • Choose option: Other businesses
  • Choose option: Enter business name
  • Enter BETWAY as business name
  • Enter deposit amount
  • Enter BETWAY as reference
  • Enter PIN to confirm payment
  • You will receive a message a message to confirm the transaction

MTN USSD

  • Dial *303# from your mobile device
  • Select “Next” and then select “Betting”
  • Select “Betting”
  • Enter deposit amount
  • Enter PIN to confirm payment
  • You will receive a message a message to confirm the transaction

MTN Online

  • Select the “Deposit Funds” option
  • Enter the amount you want to deposit
  • Select “Proceed”
  • You will receive an “Approval Request” and will need to enter your Mobile Money PIN
  • Choose “Option 1” to confirm the transaction

To place your first sports bet, you will have to visit the Sports Betting page. Once there, browsing between all the different leagues and tournaments of all your favourite sports is easy.

  • You can place bets on your mobile or PC
  • Once you have selected the game you want to bet on, choose the League and the Bet Type
  • Tap or click your selections to add them to your Betslip
  • Once you’re happy with the selection(s) and the bet amount, confirm your bet on the Betslip by tapping/clicking Place Bet

Playing your favourite slot or table game at the Betway online casino is just as easy as placing a bet. All you have to do is visit the Betway Casino page and find the game you want to play.

  • You can play most casino games from your phone or pc
  • Once you have clicked on the game you want to play it will automatically launch
  • You will be able to place wagers as long as there are available funds in your Betway account
  • There is also a Free Play option for you to try out games before making your first wager.

Playing betgames is very similar to the Betway online casino. All you have to do is visit the Betway Betgames page and choose from our range of betgames.

  • Choose which betgames you want to play
  • Once you have clicked on the game you want to play it will automatically launch
  • You will be able to place wagers as long as there are available funds in your Betway account

To withdraw funds simply:

  • Log in and click the My Account button
  • Click on Withdraw Funds
  • Enter the amount you’d like to withdraw and tap or click Request Withdraw

If you have forgotten your password, follow these steps:

  • Click on the Forgot password link from the homepage of the website
  • Enter your registered mobile number
  • You will be sent your reset code via SMS
  • Enter the reset code on the website
  • Type in your new password
  • Confirm your new password
  • Log in and start betting

Betway is committed to protecting and respecting your privacy as you use our services. All your personal information you share with us is not shared with any third parties. We have a dedicated fraud department whose sole aim is to monitor any suspicious activity related to your account. We also use cookies to help us authenticate your personal information, ensuring your safety at all times.

We offer a number of contact methods which can be accessed through the Contact Us page on the website. Here is a list of the various ways in which you can speak to one of our highly trained support staff:

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